Cookies Policy for City Concepts
Effective Date: 21 November 2024
Last Updated: 21 November 2024

City Concepts (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (www.cityconcepts.co.uk) or engage with our services.
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

City Concepts
Email: enquiries@cityconcepts.co.uk
Address: Units 1-3, Fen Place Farm, East Street, Turners Hill, Crawley, RH10 4QA

1. Information We Collect

We collect and process the following types of personal data:

1. Information You Provide
   • Contact Information: Name, email address, phone number, and other details you provide via forms on our website, emails, or other communications.
   • Business Information: Company name, address, and other information related to inquiries or services.
2. Information We Collect Automatically

When you visit our website, we may collect:

• Technical Data: IP address, browser type, operating system, and device
• Usage Data: Information about how you use our website, including pages visited, time spent, and referral sources.

1. Information from Third Parties

We may receive additional information about you from third-party sources, such as analytics providers, to help us improve our services.

2. How We Use Your Information

We use your personal data for the following purposes:

1. To Provide Services: To respond to inquiries, deliver requested services, and communicate updates.

2. To Improve Our Website: To analyze website performance and optimize the user experience.
3. To Comply with Legal Obligations: To comply with applicable laws, regulations, or court orders.
4. Marketing Communications: With your consent, we may send you updates, newsletters, or promotional materials.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases for processing your data:

• Consent: When you provide explicit consent for specific
• Contractual Necessity: To perform a contract with you or take steps at your request before entering into a contract.
• Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, provided your rights and freedoms are not overridden.
• Legal Obligation: To comply with our legal

4. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following situations:

1. With Service Providers: To third parties who provide services such as website hosting, analytics, or IT support, under strict confidentiality
2. For Legal Compliance: To comply with applicable laws, regulations, or legal
3. Business Transfers: In the event of a merger, sale, or transfer of assets, your data may be shared with the relevant parties.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about

• Correction: Request corrections to your personal data if it is inaccurate or
• Erasure: Request deletion of your personal data under certain
• Restriction: Request restrictions on the processing of your data in specific
• Portability: Request a copy of your data in a structured, machine-readable
• Objection: Object to the processing of your data based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw your consent where processing is based on

To exercise these rights, please contact us at enquiries@cityconcepts.co.uk. We will respond within one month, in accordance with GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to secure your data, no online platform can guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and gather analytical data. For detailed information on how we use cookies, please refer to our Cookies Policy.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies independently.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

City Concepts

Email: enquiries@cityconcepts.co.uk

Address: Units 1-3, Fen Place Farm, East Street, Turners Hill, Crawley, RH10 4QA